Shipping & Delivery

All of our orders are shipped via DPD and we aim to deliver orders as quickly and efficiently as possible.

WE'RE CURRENTLY EXPERIENCING DELAYS ACROSS EUROPE DUE TO COVID-19.
Italy, Czechia and Austria currently have postcode restrictions in place - delivery is not possible at these locations.
Please allow 24 hours extra on delivery times across every country in Europe.

We are now shipping from Monday - Thursday so all orders after 3pm Thursday will be shipped the following week.

We have now extended our RETURNS period from 14 days to 45 days, as it may take longer for you to return your goods back to us.
We apologise for any inconvenience and we hope to back to normal as soon as possible.
Please email pennycustomercare@shiner.co.uk for more information.

Shipping Services

Standard Rate delivery from €9.99 with 5-10 working day delivery delivery.

Free delivery on all orders over €70 (in selected countries).

We currently ship to the following countries:
Austria, Belgium, Bosnia and Herzegovina*, Bulgaria*, Croatia*, Czechia, Finland, France, Germany, Greece*, Hungary, Iceland*, Italy, Latvia, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Serbia*, Slovakia, Slovenia, Spain and Switzerland*.

*The standard shipping rate for these countries is €39.99 and we do not offer free shipping options.

We currently do not ship on UK Bank Holiday Mondays - please allow extra time for deliveries around these times. For a full list of dates, please visit www.gov.uk/bank-holidays.

 

Tracking

For registered users, to track your order, please login, navigate to your order and view the ‘Order Shipments’ tab. You can also check the history of your orders and check the status. You can also click on the link from your shipping confirmation email.

 

If you have any other questions, please email pennycustomercare@shiner.co.uk.

We reserve the right to change the delivery method and postage charge at our own discretion.